Frequently Asked Questions

Help with finding providers and using the directory.

Questions and answers

How can I find a healthcare provider near me?

Visit the Provider Directory, enter your ZIP code and select Search. You can also enter a provider or practice name and use the available service filters to narrow your results. On this site, the provider filter is called Provider Type. Enter a specialty or service in the search box. ZIP-based searches use a 25-mile radius.

Where can I find food, housing or transportation assistance?

Visit the Social Service Network Directory. Enter a city, state or ZIP code in the Location field. You can also search by keyword, organization type or service category to narrow the results.

What is the Healthier US Network?

The Healthier US wellnessNetwork is an online information source that connects people with wellness-focused healthcare providers, practices and community resources. It also offers wellness education through Healthier TV and access to member discounts through BenefitHub. The Network provides information and connections—it does not provide medical care or medical advice.

How do I access free BenefitHub discounts?

BenefitHub is an independent online discount marketplace available through the Healthier US Network. To register, follow these steps: Open the Healthier US BenefitHub portal. Select the option to create an account. Enter referral code H36YUM. Provide your email address, ZIP code and a password. Complete the registration and sign in.

How can I add, claim or update a provider listing?

Choose the option that matches your situation: Add a new listing: Complete the Request New Listing form with the practice name, lead provider, email and phone number. The Network will review the request and follow up for additional profile details, location information and media. Initial requests are generally reviewed within two to three business days. Claim an existing listing: Complete the Claim Existing Listing form. Enter the practice name exactly as listed and provide information verifying your identity and connection to the practice. Claims are generally reviewed within one to three business days. Update a listing: Use the Suggest Updates to Listing form to report changes to contact information, services, specialties, insurance, website, staff or other profile details. Updates are generally reviewed within one to two business days.

How can I contact the wellnessNetwork?

You can contact Healthier US staff in a number of ways: Feel free to use the Contact Us form on this site. Contact us directly via email at: info@healthierus.us Contact us through the HealthierUS website: healthierus.us

What is a Wellness Advocate?

A Wellness Advocate is a healthcare professional committed to prevention, early detection and collaboration between dental and medical care. These providers look beyond a single health concern and consider how different aspects of your dental and medical health may be connected.

How can the wellnessNetwork help me?

The Network can help you: Find wellness-focused healthcare providers near you. Locate community support for food, housing, transportation, financial resources, and other needs. Watch helpful wellness and prevention videos. Access free member discounts through BenefitHub. Contact listed providers and community organizations directly.

What does “whole-body health” mean?

Whole-body care means looking at the complete picture of your well-being—not just one symptom, condition or part of the body. It recognizes that medical care, dental health, nutrition, housing, transportation, financial stability and community support can all affect your ability to live a healthier life.

Why is collaboration between dental and medical providers important?

Your oral health and overall health are connected. Collaboration allows dental and medical professionals to consider relevant information from both areas, recognize possible health concerns earlier and encourage appropriate follow-up. This supports safer, better-coordinated and more complete care.

Is it free to use the wellnessNetwork?

Yes. There is no charge to search the provider directory, explore community resources or watch available Healthier TV content. BenefitHub membership is also free. However, healthcare providers and community organizations listed on the site are independent and may charge for their own services.

Do I need to create an account?

You do not need an account to search public provider listings, browse community resources or view public information. An account is needed if you want to access features such as saved providers, a preferred practice, member resources or certain member tools. BenefitHub also requires you to create a separate account to access its discounts.

Is the wellnessNetwork available in my area?

Enter your ZIP code in the provider directory to see participating providers and practices near you. Community resources can also be searched by city, state or ZIP code. Availability varies by location, so if no local results appear, the Network may not yet have participating providers or resources in your area.

How do I find a provider near me?

Visit the Provider Directory, enter your ZIP code and select Search. You can also enter a provider or practice name and use the available service filters to narrow your results. On this site, the provider filter is called Provider Type. Enter a specialty or service in the search box. ZIP-based searches use a 25-mile radius.

Can I search by ZIP code?

Yes. Enter your ZIP code to see participating providers and practices in or near your area.

What types of healthcare providers are listed?

The directory may include dentists, physician assistants, nurse practitioners, physical therapists and other licensed healthcare professionals. Each profile identifies the provider’s credentials, practice, and services

How do I learn more about a provider?

After searching for a provider, select Read Profile to view the provider’s credentials, professional associations, services, care philosophy, location, insurance categories, payment options and contact information. Some profiles may also include photographs or a practice video. Profile details depend on what has been supplied for that listing. Services, professional associations, care philosophy, insurance categories, payment options, photographs, and video may be absent. Use the profile link on a provider card; its label may appear as Provider Profile.

How do I know which provider is right for me?

Review each provider’s services, credentials, care philosophy, location, insurance information and payment options. Contact the practice directly to confirm that it can address your specific needs before deciding on a provider. Not every profile contains all of these details. Missing service or insurance information is not confirmation that a practice does not offer that service or accept your plan; ask the practice directly.

Can I search for a dentist specifically?

Yes. Select Search to provide the name of the provider or practice. To limit results to dentists, choose Dentists under Provider Type. You can also enter a provider or practice name.

Can I search by specialty or service?

Yes. Enter a specialty or service in the provider search box. Search checks the specialties and Services Offered information recorded for each provider. You can also use Provider Type to choose All Providers, Dentists, or Physicians. A provider's profile shows Services Offered when that information has been supplied. Listings may not include every service, so contact the practice to confirm that it offers what you need.

How do I know whether a provider accepts my insurance?

When insurance information has been supplied for a practice, it appears under Insurance Accepted on the provider's profile. Some listings show broad insurance categories rather than individual plans. If the section is missing, insurance information has not been supplied; it does not mean the practice accepts no insurance. Contact the practice and your insurer to confirm your specific plan, network participation, and coverage before booking.

How do I contact a provider or schedule an appointment?

Open the provider’s profile to find the practice’s phone number, email address, website and directions. The wellnessNetwork does not schedule appointments; contact the practice directly to make an appointment.

What should I do if there are no providers near me?

Try increasing the search radius, removing some filters or searching a nearby ZIP code. The directory may also show featured providers outside your area. Because the Network continues to develop its directory, you can check again later The current public search uses a fixed 25-mile radius and does not offer a radius control. Try another ZIP code, remove filters, or clear the ZIP to search across all locations. Any suggested alternatives are labeled separately from exact matches.

Can I save a provider to review later?

Yes. Create an account or sign in, then select Save on the provider’s listing. Your account allows you to save providers, build a shortlist and identify a preferred practice.

How are providers selected for the directory?

The providers self-select through their membership in the The wellnessNetwork to be included in the directory. The directory highlights providers committed to prevention, early detection, whole-person care and dental medical collaboration.

Does the wellnessNetwork recommend or endorse every listed provider?

No. The Healthier US wellnessNetwork is a directory and information service. It does not endorse, warrant or guarantee the services of any listed provider. You should review the provider’s qualifications and contact the practice directly before making a healthcare decision.

I found incorrect information in a provider’s profile. How do I report it?

Complete the Suggest Updates form. Include the practice and provider names, describe what is incorrect and provide the corrected information.

What kinds of community resources can I find here?

You can find organizations and programs that provide food and nutrition support, housing and utility assistance, transportation, benefits enrollment, insurance navigation, family and caregiver support, youth services and help coordinating care

Can you help me find food assistance?

Yes. Visit the Social Service Network Directory and search for terms such as food, pantry or nutrition. Open a listing to review its services, eligibility, cost and instructions to connect..

Can you help me find housing or utility assistance?

Yes. Search the directory for housing, housing stability, utility support or benefits navigation. Each resource profile explains whom the organization serves and how to contact it.

I need transportation to an appointment. Are there resources for that?

Yes. Search for transportation or appointment support. The directory includes programs that may help people get to medical, dental, pharmacy or benefits appointments. Availability, advance-notice requirements and service areas vary by program.

Where can I get help applying for Medicaid, SNAP or other benefits?

Search for benefits enrollment, Medicaid, SNAP or insurance navigation. Some listed organizations provide eligibility screening, application assistance, document checklists and help understanding the next steps.

Can I search for programs by city or ZIP code?

Yes. Enter a city, state or ZIP code in the Location field. You can also search by keyword, organization type or service category to narrow the results.

Are these programs free?

Costs vary by organization. Some current listings offer services at no cost, while other services or financial assistance may depend on eligibility and available funding. Review the resource’s profile and contact the organization to confirm before receiving services.

How do I know whether I qualify for a program?

Open the resource listing and review its Eligibility section. Requirements may be based on location, income, age, family circumstances or the type of assistance needed. If eligibility information is missing or unclear, contact the organization directly for screening.

How do I contact a community organization?

After choosing an organization, its profile may include a telephone number, email address, website, physical address and instructions explaining how to contact.

Do I need a referral to receive assistance?

It depends on the organization. Some programs allow you to contact them directly, while others may require a referral, intake form or assistance from a participating provider. Review the resource’s How to Connect section or contact the organization to confirm.

What should I do if I cannot find the kind of help I need?

If you cannot find the appropriate resource, use the Contact Us form to ask the Healthier US wellnessNetwork team for assistance.

How can I recommend an organization for the directory?

Please use the Contact Us form and include the organization’s name, location, contact information, website and a brief description of the services it provides.

What is Healthier TV?

Healthier TV is the Healthier US wellnessNetwork’s online video library. It offers short, easy-to-understand videos about wellness, prevention, care navigation and whole-body health.

What kinds of videos can I watch?

Through Healthier TV, you have free access to expert interviews, wellness tips and practical health information. There are a range of health topics from which to choose.

Are the videos free?

Yes. The videos are publicly available to watch through the Healthier TV library without paying a fee or creating an account.

Where can I find dental wellness videos?

Visit Healthier TV and look for dental and oral health titles.

Can I search for videos by health topic?

Yes. You can Filter by Tag to select the topics in which you are interested.

Who creates or reviews the health information?

Healthier TV includes expert interviews and videos selected for the library. The content is educational and should not replace advice from a physician, dentist or other qualified healthcare professional.

Can I recommend a topic for a future video?

Yes.You can use the Contact Us form. Include the proposed topic, why it would be helpful and the audience that would benefit.

How can a healthcare professional submit a video

Healthcare professionals can use the Contact Us form to provide their name, credentials, organization, proposed topic, video link and a brief description. Submission does not guarantee that a video will be added.

What is BenefitHub?

BenefitHub is an independent online discount marketplace available through the Healthier US Network. It provides member-only deals on everyday purchases, travel, electronics, apparel, insurance products and other services.

Is BenefitHub membership really free?

Yes. BenefitHub membership is free. You will still pay discounted rates for products, travel, insurance or services you choose to purchase.

What kinds of discounts are available?

You may receive savings of up to: 60% on cellphones and electronics 50% on travel, including flights and hotels 40% on apparel and accessories 20% on everyday essentials Additional savings on home, auto, pet and renters insurance Offers and discount amounts can change, so sign in to BenefitHub to see current deals.

How do I sign up?

Follow these steps: Open the Healthier US BenefitHub portal. Select the option to create an account. Enter referral code H36YUM. Provide your email address, ZIP code and a password. Complete the registration and sign in.

Do I need a referral code?

Yes. To register through the Healthier US BenefitHub portal, use referral code H36YUM

Where do I enter the referral code?

Enter H36YUM in the Referral Code field when creating your BenefitHub account. The code is entered during registration, before you complete your account setup.

Can anyone join BenefitHub?

Healthier US wellnessNetwork visitors are welcome to register using referral code H36YUM. Eligibility, geographic availability and available offers may be subject to BenefitHub’s registration requirements and terms.

Is BenefitHub health insurance?

No. BenefitHub is a discount marketplace, not a health insurance plan. It may offer access to discounts on certain insurance products, but membership does not provide dental or medical coverage or replace dental or health insurance.

Who should I contact if I have trouble creating my account?

For registration, password or account-access problems, contact BenefitHub Customer Care: Phone: 813-675-2210 Email: customercare@benefithub.com

I forgot my BenefitHub password. What should I do?

Select “Forgot email or password?” below the BenefitHub login button, choose the password-reset option and enter the email address associated with your account. BenefitHub will email you a reset link. Check your spam or junk folder if the message does not arrive.

Can I search without a ZIP code?

Yes. Search by a provider name, practice name, specialty, or provider type. Without a ZIP code, results are searched across all locations and do not show distance.

Still need help?

Send the team a message and include the page or listing you were viewing.

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