Privacy
Privacy Policy
Last Updated: October 5, 2026
Sharing public information
Sharing sends a public page link through your own device or app. We do not send messages to recipients, collect their contact details, or subscribe them to anything. Search filters and location are included only when you choose them. QR codes are generated locally. Printouts contain public information and do not include entered form details or account information.
Website analytics and feedback
We use PostHog to understand visits, searches, provider interest, and technical problems. Browser identifiers and, when signed in, an internal account ID connect activity across visits. This is not fully anonymous. Analytics does not include your account name, email, passwords, or form messages.
Search reports include only approved short directory terms. Other text is replaced with a redacted label. URLs sent to analytics omit search text and authentication tokens. Approximate locations come from network information.
We sample masked session recordings to troubleshoot problems. Inputs and page text are masked; feedback and private sections are blocked. We do not record request bodies, authorization headers, or console contents. Recordings are retained for 30 days.
Feedback messages and reply addresses are stored in our restricted support inbox and sent to our team through Resend. We remove resolved feedback from the app after 90 days and other feedback after one year, once active delivery attempts have finished. Email copies and backups may remain under their separate retention settings. PostHog receives a feedback reference and permitted session context, never the original message or email. Please do not submit medical or other sensitive information.
You can turn off analytics and recordings here or in the footer. We also respect your browser’s Do Not Track setting. Feedback still works when analytics is off.
1. Introduction
Healthier US Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to find dental professionals and practices.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and location data (ZIP code) when you submit forms or contact us
- Provider Information: Professional details, practice information, and credentials submitted by healthcare providers
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our site
- Location Data: ZIP codes or approximate location to help you find nearby providers
- Cookies and Tracking: We use cookies to enhance your experience and analyze site usage
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our directory services
- To help you find healthcare providers in your area
- To process listing requests, claims, and updates from providers
- To send you newsletters and updates (with your consent)
- To respond to your inquiries and provide customer support
- To improve our website and services
- To detect, prevent, and address technical issues or fraud
- To comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following situations:
- With Healthcare Providers: When you contact a provider through our platform, we may share your contact information with them
- Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, email services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
